Shipping & Returns

Vintage Knits Wool Shoppe, LLC currently accepts VISA and MASTERCARD. All orders must be placed on our secure online catalogue.

Orders are shipped from Washington State. All orders shipped to Washington State addresses will incur any applicable sales taxes. Shipping and handling charges are based on order weight. Our online catalogue is designed to automatically calculate the weight of your order. It then displays air or surface shipping and handling rates to your zip code via USPS or UPS, according to your preference. To view shipping charges, simply add an item to the shopping cart, select checkout, then select estimate shipping charges. Unlike other online merchants, we do not base shipping charges on the amount of your purchase. This way, you do not pay more for shipping one skein of cashmere or other higher priced yarn than you would for one skein of cotton or other inexpensive yarn.

Our online catalogue has inventory controls in place. You will not be able to check-out if an item is not in stock. Your credit card is charged immediately upon placing the order and our company receiving notice of payment

Once payment has been verified, your ordered will be packed and shipped immediately. All orders are generally shipped within 24-48 hours of payment.

All sales are final. Returns will only be accepted in instances where Vintage Knits Wool Shoppe, LLC sends you the incorrect item, or if you receive merchandise that has been damaged in transit. Please examine all shipments immediately upon receipt. If you receive items that are damaged in transit, or if you receive the incorrect item, you must notify Vintage Knits Wool Shoppe, LLC within 7 days of receipt. In instances of damaged merchandise, all packaging material must be retained so it can be inspected by the carrier. Without the packaging material, there is no evidence that the package was damaged in transit, and the carrier insurance will not cover the package.

At Vintage Knits Wool Shoppe, LLC we are very careful in filling our orders. But, if you receive the incorrect item, notify us within 7 days of receipt. If we make a mistake, we will provide you with a return authorization number, and postage for the return of the incorrect merchandise that you received. Once the merchandise is returned, we will ship you the correct items that you ordered. You will not incur any additional shipping charges. Any goods supplied in error by Vintage Knits Wool Shoppe, LLC will be replaced at our cost.

Vintage Knits Wool Shoppe, LLC cannot be held responsible for missing goods if an incorrect delivery address was provided by you at the time of your order. To insure that your package is delivered safely, please check your postal address details very carefully before you confirm your order.

VINTAGE KNITS WOOL SHOPPE, LLC WILL NOT ACCEPT ANY RETURNED MERCHANDISE WITHOUT PRIOR AUTHORIZATION.