Conditions of Use

These conditions of use were last updated on 01/05/2008. Use of our website and the sale and purchase of goods from the website are governed by our conditions of use, as set forth below. "We" or "Our" means Vintage Knits Wool Shoppe, LLC and / or our Merchants. "You" or "your" means the person accessing, using or ordering from our website over the Internet.

All prices are shown in USD (United States Dollar). All goods are sold subject to availability. Both price and availability information is subject to change without notice, hence any subsequent purchases of the same product cannot be guaranteed at the same price. While we take the utmost care to ensure the product descriptions, pictures, information and prices are accurate we do not accept liability for any inaccuracies, errors or omissions. Despite our best efforts, a small number of items displayed on our site may be mispriced.

Additionally, any pictures on our site are for customer convenience and reference only. Due to the differences in each montitor’s calibration and display, the actual color of the product ordered may differ from the monitor display of the product’s color. All monitors display colors differently. We will not accept liability for any differences in the monitor display of a product’s color, and the actual color of the product purchased.

Any item shipped to Washington State will incur all applicable sales taxes. The amount of your sales tax will be displayed in your shopping cart.

All orders must be paid for by credit or US debit cards. Unfortunately, we do not accept payment by check or postal order, and you cannot pay in installments. We accept Visa and Mastercard.

Most items are processed, packed and shipped within 24-48 hours of verification of payment, exclusive of holidays and weekends. Most items will be delivered approximately 7-10 days after verfication of payment, exclusive of holidays and weekends.

All sales are final. Returns will only be accepted in instances where Vintage Knits Wool Shoppe, LLC sends you the incorrect item, or if you receive merchandise that has been damaged in transit. Please examine all shipments immediately upon receipt. If you receive items that are damaged in transit, or if you receive the incorrect item, you must notify Vintage Knits Wool Shoppe, LLC within 7 days of receipt. In instances of damaged merchandise, all packaging material must be retained so it can be inspected by the carrier. Without the packaging material, there is no evidence that the package was damaged in transit, and the carrier insurance will not cover the package.

At Vintage Knits Wool Shoppe, LLC we are very careful in filling our orders. But, if you receive the incorrect item, notify us within 7 days of receipt. If we make a mistake, we will provide you with a return authorization number, and postage for the return of the incorrect merchandise that you received. Once the merchandise is returned, we will ship you the correct items that you ordered. You will not incur any additional shipping charges. Any goods supplied in error by Vintage Knits Wool Shoppe, LLC will be replaced at our cost.

Vintage Knits Wool Shoppe, LLC cannot be held responsible for missing goods if an incorrect delivery address was provided by you at the time of your order. To insure that your package is delivered safely, please check your postal address details very carefully before you confirm your order.

Should you have a complaint with the service or product we provide please contact Vintage Knits Wool Shoppe, LLC at admin@vintageknits.net. We aim to:

• Acknowledge complaints within 5 working days
• Advise you how long it will take to resolve the complaint
• Keep you informed throughout the process

All third party copyright, trademarks, brand names, product names and titles on this website are the property of the respective third party holder. This website is protected by Copyright, and the copyright, trademarks, logos and intellectual property rights for the content of the Vintage Knits Wool Shoppe website are the property of Vintage Knits Wool Shoppe, LLC. ALL RIGHTS RESERVED. Any use, printing or copying of materials on this website, other than in the course of browsing, selecting products and ordering from us, is strictly prohibited. Any framing of this website is prohibited.

If we change our Conditions of Use, Privacy policy or Security policy, we will post notification of these changes on our website so you are aware of them. Should we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify you by e-mail and request your agreement to the changes. We will use information in accordance with the privacy policy under which the information was collected.

This contract is governed by the laws of the State of Washington. The venue is Pierce County Washington. By accessing, using or ordering from our website over the Internet you agree to submit to the jurisdiction of the Pierce County, Washington.

Any legal claims and/or actions arising out of your accessing, using or ordering from our website over the Internet are subject to Mandatory Binding Arbitration. By your accessing, using or ordering from our website over the Internet, you agree that all legal claims and/or actions will be goverend by Mandatory Binding Arbitation. The venue for the Mandatory Binding Arbitration is Pierce County Washington.